Yes. EventXtra provide both features. Public guests can register for the event AND invited guests can RSVP to the event.
EventXtra helps event organizers with their guest check-ins & walk-in on-site registration.
Both refer to event guests. Registration is often used by people in public events where event planners don’t have an existing contacts. RSVP is used for existing invited guests.
No. EventXtra currently doesn’t handle transactions but syncs with EventBrite. You may then directly manage the registered attendees under EventXtra platform.
Yes. It is not included in the packages. On-site technical support is offered in blocks of 4 hours. Each on-site block (4 hrs) is $2400.
Event Organizers can access their account on the web only. Website access can edit all settings. You might have a lot of volunteers or on-site support but don’t want non-employees to see sensitive or guest information. “Checkin” app is used for the day of the event and provides only necessary information for the day-of team for registration.
Yes. When planning events, especially large events, we know that network connection is sometimes unpredictable. The badges print EVEN if the internet is down. The attendee data, however, doesn’t sync across all devices (iPads) until the internet is back up.
You can choose to invite us in to your organization when you contact us for support. This will help us to help you more quickly. Only EventXtra Support team will be able to access your account.
You can remove EventXtra access after support.
Check your mail client’s settings. You might have it set as pre-download or else you/your guest must download it manually each time. Images not showing up is related to your email client.
Yes! You can create sub-events under multi-session function, which allows you to handle check-in for different sub-events.
You can see there is a “Walk-in” button on the top. Ask the walk-in guest to fill in the information you want to collect and click submit. Done! The walk-in guest will also receive a badge.
Yes. The registered email account at EventXtra will be the email sender address.
Yes! You can enjoy white label (hide EventXtra logo) under the Premium or Enterprise package.
Yes if you need the badge printing service.
Yes. It is sticker based. It includes 1 roll per device and 1 roll has 300 stickered badges.
Need to be plugged in. So make sure the venue has electricity for the printers.
Yes. You may contact our hardware partner for device rental service but All-in-one Package is recommended. We have tried to make this as cost effective as possible.
We currently don’t provide extra rolls but you can purchase at Brother eshop:http://www.brother.com.hk/eshop/en/continuous-length-tape/672-dk-22205.html
If you would like us to order it, there is is a 20% extra charge.